Shipping Policy
At GARDTECH, we strive to deliver your power tools and garden equipment quickly and safely.
🌍 Shipping Locations
We currently ship to the United States — all 50 states.
⏱️ Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed on the next business day
- You will receive an order confirmation email immediately after purchase
- A shipping confirmation with tracking information will be sent once your order ships
🚚 Delivery Times
United States:
- Economy Shipping: 7–10 business days after processing
- Standard Shipping: 5–7 business days after processing
- Delivery times may vary based on your location and carrier schedules
💵 Shipping Costs
Shipping costs are calculated at checkout based on your destination address and package weight.
| Shipping Method | Weight | Rate |
|---|---|---|
| Economy | 0–5 lbs | $4.90 |
| Economy | 5–70 lbs | $19.90 |
| Standard | 0–1 lbs | $6.90 |
| Standard | 1–5 lbs | $9.90 |
| Standard | 5–10 lbs | $14.90 |
| Standard | 10–20 lbs | $19.90 |
| Standard | 20–70 lbs | $29.90 |
Free Economy Shipping is available on all U.S. orders of $50.00 or more.
📦 Order Tracking
Once your order ships, you will receive:
- Shipping confirmation email with tracking number
- Direct link to track your package
- Estimated delivery date
You can track your order anytime using the tracking link provided. If you don't receive tracking information within 3 business days, please contact us at support@gardtech.net.
🏠 Delivery Requirements
- A signature may be required for high-value orders
- Please ensure someone is available to receive the package
- If delivery is attempted and no one is available, the carrier will leave a notice with pickup instructions
⚠️ Shipping Delays
While we work hard to meet delivery estimates, delays may occur due to weather conditions, carrier delays, or high-volume shopping periods. We will notify you of any significant delays.
📧 Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us immediately at support@gardtech.net
- Provide your order number and photos (if damaged)
- We will file a claim with the carrier and send a replacement or issue a refund
📞 Questions?
For shipping inquiries, please contact us:
Email: support@gardtech.net
Phone: +1 (919) 720-1666
Business Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Last updated: August 2026