Shipping Policy

Shipping Policy

At GARDTECH, we strive to deliver your power tools and garden equipment quickly and safely.

🌍 Shipping Locations

We currently ship to the United States — all 50 states.

⏱️ Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends or holidays will be processed on the next business day
  • You will receive an order confirmation email immediately after purchase
  • A shipping confirmation with tracking information will be sent once your order ships

🚚 Delivery Times

United States:

  • Economy Shipping: 7–10 business days after processing
  • Standard Shipping: 5–7 business days after processing
  • Delivery times may vary based on your location and carrier schedules

💵 Shipping Costs

Shipping costs are calculated at checkout based on your destination address and package weight.

Shipping Method Weight Rate
Economy 0–5 lbs $4.90
Economy 5–70 lbs $19.90
Standard 0–1 lbs $6.90
Standard 1–5 lbs $9.90
Standard 5–10 lbs $14.90
Standard 10–20 lbs $19.90
Standard 20–70 lbs $29.90

Free Economy Shipping is available on all U.S. orders of $50.00 or more.

📦 Order Tracking

Once your order ships, you will receive:

  • Shipping confirmation email with tracking number
  • Direct link to track your package
  • Estimated delivery date

You can track your order anytime using the tracking link provided. If you don't receive tracking information within 3 business days, please contact us at support@gardtech.net.

🏠 Delivery Requirements

  • A signature may be required for high-value orders
  • Please ensure someone is available to receive the package
  • If delivery is attempted and no one is available, the carrier will leave a notice with pickup instructions

⚠️ Shipping Delays

While we work hard to meet delivery estimates, delays may occur due to weather conditions, carrier delays, or high-volume shopping periods. We will notify you of any significant delays.

📧 Lost or Damaged Packages

If your package is lost or arrives damaged:

  1. Contact us immediately at support@gardtech.net
  2. Provide your order number and photos (if damaged)
  3. We will file a claim with the carrier and send a replacement or issue a refund

📞 Questions?

For shipping inquiries, please contact us:

Email: support@gardtech.net
Phone: +1 (919) 720-1666
Business Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)

Last updated: August 2026