Return & Refund Policy

At GARDTECH, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

📦 Return Window

You may return unused and undamaged items within 15 days of delivery for a full refund. Items must be in their original packaging with all accessories and documentation included.

✅ Eligible Items

Unused products in original condition
Items with original packaging and tags
Products with all included accessories and manuals
Non-personalized or non-customized items

❌ Non-Returnable Items

Used or damaged products
Items without original packaging
Products showing signs of wear or installation
Items returned after the 15-day window

🔄 How to Initiate a Return

Contact our customer service at support@gardtech.net within 15 days of delivery
Provide your order number and reason for return
Receive return authorization and shipping instructions
Pack the item securely in its original packaging
Ship the item to the provided return address

💰 Refund Process

Once we receive and inspect your returned item:

Returns are processed within 7 business days of receipt
Refunds are issued to your original payment method
Refunds typically appear within 3-7 additional business days, depending on your bank or card issuer
You will receive an email confirmation once your refund is processed